Modifying an identity request

2025-10-28Last updated

To modify identity requests, a Supervisor or identity approver must review the pending approvals and then decide which requests to modify.

Procedure

  1. Click Dashboard > My tasks .
  2. Use the Status filter to find your request:
    All
    Displays all pending or completed tasks.
    Pending
    Displays tasks waiting for approval.
    Completed
    Displays completed tasks and their status. For example, approved, completed, denied, or canceled.
  3. In the My tasks list, click an identity request awaiting approval to view details.
    Identity request in Genetec ClearID™ showing identity request details.

    If the identity request contains multiple identities, click View identity request details () on the row for each identity to review its details

  4. Review the identity request details.
  5. To modify the identity request, click Edit and click Save.