What is ClearID?

2026-07-31Last updated

Genetec ClearID™ is a Physical Identity and Access Management (PIAM) solution that centralizes identity and access management across physical security systems. It helps organizations automate access provisioning, enforce security policies, streamline workflows, and enhance the user experience.

Improved physical access management

ClearID integrates with trusted external systems, including HR applications, directories, and identity providers, to synchronize identity information and automate access provisioning.

By applying provisioning policies based on identity attributes, ClearID helps ensure the right people receive the right access at the right time.

With ClearID, organizations can:

  • Synchronize identities from trusted external systems.
  • Automate access provisioning based on identity attributes and policies.
  • Simplify access requests and approval workflows.
  • Improve security and compliance.
  • Streamline operational processes.
  • Scale access management across sites and users.
  • Enhance experiences for employees, contractors, and visitors.

By centralizing identity and access management, ClearID reduces manual administration, improves visibility into access decisions, and helps organizations maintain compliance with security policies and audit requirements.

For a complete product description, visit the ClearID product page.

Advantages of the ClearID system

  • Improve the flow of people by using the self-service solution to manage physical access.
  • Reduce the risk of security breaches by simplifying access rights management.
  • Standardize and automate security policies for onboarding, offboarding, access requests, and issuing credentials for multiple independent sites.
  • Connect to and enhance your existing physical security system.
  • Benefit from an off-the-shelf approach with faster deployment and fewer integrations to maintain.
  • Maintain less infrastructure by using the distributed cloud-based approach.
  • Increase efficiency and compliance with internal and external regulations, such as GDPR and export control screening.

Identity synchronization

ClearID uses a single identity to synchronize the access information for multiple independent sites managed using different instances of Synergis.
Diagram of ClearID access information synchronized to multiple sites.
To minimize the personal information stored in local access control systems, ClearID creates a cardholder record only when a person receives access to a site for the first time.
General settings in ClearID page showing general information for an Identity.
When the synchronization setting is enabled, the system automatically synchronizes all permanent credentials associated with the identity after access is granted to a new site. If the organization uses the same card technology across sites, the badge works at the new site without manual intervention.

When an identity is deactivated in ClearID, the cardholder is deactivated. The identity is automatically synchronized to all cardholders linked to all the different areas in all sites. The credentials remain active in Security Center, but access is automatically denied because the cardholder is inactive.