What's new in ClearID

2025-04-16Last updated

Check out what's new in the latest update to Genetec ClearID™.

What's New: January 2025

Make informed decisions when granting employees access
You can now specify that employees upload supporting documents when submitting access requests for secure areas, areas where credential information is found, and more. Site owners and Area approvers can review submitted documents to ensure that employees requiring access comply with industry regulations and company policies before granting them access.

For more information, see Configuring access request documents for sites and Configuring access request documents for areas.

Ensure visitors comply with site requirements
You can now specify that visitors read and sign required compliance documents during a Self-Service Kiosk check-in. Account administrators can add up to five documents to the Kiosk, including non-disclosure agreements, waivers, on-site instructions, and more.

For more information, see Adding PDF acknowledgment documents to the Self-Service Kiosk.

Visitors can reprint badges
Visitors can now reprint lost or damaged badges directly from the Self-Service Kiosk. As a Site owner, you can activate the Re-print badge option so that visitors can return to the Kiosk to reprint their temporary badge.
Confirmation page in the Genetec ClearID Self-Service Kiosk showing the reprint badge option.

For more information, see Activating badge reprints.

Protect visitor privacy
Site owners can now deactivate photo-taking during visitor check-in at the Self-Service Kiosk.

For more information, see Disabling visitor photo during check-in.

For a complete list of all prior announcements, see Previous features and enhancements.