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Welcome to ClearID
Learn about the ClearID self-service physical access management solution.
What's new
Check out what's new in the latest update to ClearID.
What's new in ClearID
Check out what's new in the latest update to Genetec ClearID™.

Welcome to ClearID
Learn about the ClearID self-service physical access management solution.
- How ClearID works
  Learn about ClearID and how it works.
- What's new
  Check out what's new in the latest update to ClearID.
  - What's new in ClearID
    Check out what's new in the latest update to Genetec ClearID™.
  - Previous features and enhancements
    The Genetec ClearID™ solution includes the following features and enhancements.
- Key concepts
  Learn about important concepts in ClearID.
- Who does what?
  Learn about ClearID user levels and responsibilities.
Deployment overview
Check your compatibility and deployment requirements.
Familiarize yourself with the ClearID web portal
Learn how to use the basic features of the ClearID web portal.
Define global account settings
Learn how to configure and customize ClearID web portal settings.
Connect ClearID to Security Center
Learn how to connect ClearID to Security Center.
Connect identity sources of truth
Learn how to connect ClearID to external sources of truth for identities.
Synchronize and manage credentials
Learn how to synchronize credentials with ClearID.
Set up sites
Learn how to add and manage sites.
Set up areas
Learn how to add and manage areas.
Set up roles
Learn how to add roles and manage access.
Audit access
Learn how to schedule, complete, and verify access reviews.
Automate API communication
Learn how to automate API communication with webhooks.
Manage identities
Learn how to add identities and manage their permissions.
Connect kiosks and printers
Learn how to connect visitor management devices to ClearID.
Create and approve requests
Learn how to make and approve access, identity, and role membership requests.
Invite and manage visitors
Learn how to invite visitors and manage their access.
Monitor and optimize your ClearID system
Learn how to monitor and optimize your ClearID system.
Glossary

What's new in ClearID

2026-09-28

Check out what's new in the latest update to Genetec ClearID™.

What's New: August 2026

Simplified identity management: You can now use the Okta integration in the ClearID portal to synchronize identity attributes from the Okta directory as a data source into ClearID.
For more information, see Synchronizing identities using Okta.

For a complete list of all prior announcements, see Previous features and enhancements.