Configuring credential replication

To replicate supported credentials across multiple Synergis™ systems, you must configure your credentials replication settings in the Genetec ClearID™ portal.

What you should know

Only an account administrator can configure credentials replication.

Credentials replication is intended to replicate credentials across two or more Synergis systems. For the replication functions to work, you must be using all the identity management functions provided by ClearID. Any credential changes that are only performed on a secondary system aren’t replicated to the other systems.

Note: Credentials won’t be sent to systems where cardholder and credential management is in read-only mode. In this situation, the access control system is highlighted in the ACS list with the Cardholder and credential management is disabled () icon.

1. From the homepage, click Administration > Credentials .
2. In the Credential replication mode section, from the Mode list select a replication mode.
   1. Option 1: No replication between access control systems.

      

      Each access control system operates independently, without synchronizing credentials with other systems. The credentials created in one system remain unique to that system, and aren’t automatically synchronized or used in other systems.
   2. Option 2: Use a specific access control system as the source of credentials synchronization.

      

      Credential modifications performed in the selected access control system are synchronized to all other systems where the identity is associated with a cardholder.
   3. Option 3: Use the system associated with the primary site of the identity as the source of credentials synchronization.

      

      Credential modifications performed in the system associated with the primary site of the identity are replicated to all other systems where the identity is associated with a cardholder.
   Note: If you selected No replication between access control systems, you can skip the following step.
3. In the Credential types and formats section, select the credential types that you want to synchronize.
   Note: The credential options that are available for selection here varies depending on the credential information that is pulled in from your connected systems. Custom credentials are not supported.
   1. (Optional) If your organization has multiple formats, there might be situations where you only want to synchronize specific formats.
4. Click Save.