Viewing credential synchronization logs

To check credential synchronization status or to review detailed information about the audit trail activities for all events related to credentials, view the credential synchronization logs in Genetec ClearID™.

1. From the homepage, click Administration > Credentials .
2. In the Credential replication logs section, click View logs.
3. (Optional) Use filters to help refine the log results based on one or more of the following criteria:

   Date range

   Select a pre-defined date range from the choices available or enter a specific date range using the date range picker.

   

   Search field

   In the search field, enter a search criteria.

   Filter controls

   Access control system

   Search for an ACS system using its name or select one or more ACS systems from the list.

   Associated identity

   Search for an associated identity. For example, first name, last name, email, or a partial search string.

   Cardholder ID

   Only unique cardholder IDs in alpha-numeric HEX value format are accepted in this input field. For example, 29abdafb-f124-401a-b143-3c88556ec3c1.

   Note: This filter is useful for users who primarily work with the information from Security Center.

   Credential ID

   Only unique credential IDs in alpha-numeric HEX value format are accepted in this input field. For example, fc6e4851-f429-40e5-bbe7-ba363c5cad1a.