Viewing credential synchronization logs

To check credential synchronization status or to review detailed information about the audit trail activities for all events related to credentials, view the credential synchronization logs in Genetec ClearID™.

1. From the homepage, click Administration > Credentials .
2. In the Credential replication logs section, click View logs.
3. (Optional) Use filters to refine the log results:

   Date range

   Select a date range or use the date range picker.

   

   Search field

   Enter a search term.

   Filter controls

   Access control system

   Search for an ACS system by name or select from the list.

   Associated identity

   Search for an associated identity. For example, first name, last name, email, or a partial search string.

   Cardholder ID

   Only unique cardholder IDs in alpha-numeric HEX value format are accepted in this input field. For example, 29abdafb-f124-401a-b143-3c88556ec3c1.

   This filter is useful for users who primarily work with the information from Security Center.

   Credential ID

   Only unique credential IDs in alpha-numeric HEX value format are accepted in this input field. For example, fc6e4851-f429-40e5-bbe7-ba363c5cad1a.