About watchlists

2026-02-03Last updated

In Genetec ClearID™, watchlists screen visitors by name or company details. They can block or notify at site or global level, and are managed by watchlist managers.

Screening matches only occur when the following applies:
  • Individuals: There is a first name and last name match, first name and last name alias match, or email address match.
  • Companies: There is a company name, company domain, or email address domain match.
There are two types of watchlist:
  • Individuals watchlist
  • Companies watchlist

Monitor visitor check-ins for persons of interest. For example, an individuals watchlist can block listed visitors and notify managers, or simply notify managers when VIPs check in.

Monitor visitor check-ins for companies of interest. For example, you might create a companies watchlist to automatically block access  for people with a specific company name, company domain, or email address domain.
Note:
The Individuals or Companies listed in the entries inside a watchlist can be entered individually or imported as a whole using a CSV file.

Watchlist behavior

The behavior of the watchlists can be configured differently as follows:
  • Notify watchlist managers.
  • Automatically block visitors listed in a watchlist and notify watchlist managers.

Global watchlists

In Genetec ClearID™, a global watchlist is a watchlist that is enforced across all sites in your system.
Global watchlists are highlighted by a world globe identifier () in the watchlist view as follows:

Site watchlists

If a watchlist is not configured as a global watchlist, it is considered a site-level watchlist and can be applied to one or more sites.

Site-level watchlists are highlighted by a site identifier (), followed by one or more sites, in the watchlist view as follows:

Reasons to block or notify

Reasons to block entry to visitors listed in a watchlist, or notify a watchlist manager might include one or more of the following:
  • Serious criminal records by Government agency
  • Violent activity or threats
  • False Credentials
  • Contraband items
  • Theft
  • Safety violation
  • Other reasons
Note:
Only a watchlist manager can view the reasons why visitors are in notify or block watchlists.