Adding individuals to a watchlist

2026-05-06Last updated

To automatically screen visitors upon arrival and either block their entry or trigger manager notifications, Watchlist managers can add individuals to a watchlist in Genetec ClearID™.

What you should know

  • Only a Watchlist manager can:
    • Add individuals watchlist entries.
    • View reasons why visitors are blocked or notified.

Procedure

  1. Click Organization > Watchlists .
  2. Select a watchlist from the list.
  3. Click Add entry.
  4. At the top of the watchlist entry, use the Enabled slider to turn the entry on or off.
  5. In the Watchlist entry criteria section, enter the following information:
    • First name
    • Middle name
    • Last name
    • First name aliases
    • Last name aliases
    • Emails

    Aliases are shown in brackets in the watchlist entries list.

  6. In Emails to always allow, add addresses to exclude from screening.
    This section is for adding emails you want to always allow, such as false positives where someone shares the same name but has a different email address.
  7. In Additional information, enter information as needed:
    • Physical description
    • Reason
    • Date of birth

      Date of birth helps confirm a visitor’s identity when multiple people share the same name and reduces duplicate or false positive matches.

    • External reference ID
    • Company name
  8. In Additional information, click Add image.
    1. Drag and drop an image or click Browse to upload your image.
    2. Repeat for each additional image you want to upload.
    3. (Optional) Click Delete image to remove an image.
      You can click Open in new tab to view the image full size.
  9. If you have Watchlist entry permissions activated for your account, add the sites that you require in the Permissions section.
  10. Click Save.

Example

After you finish

Test the new entries to verify if there is a screening match.