Enabling visitor management for areas

2025-10-31Last updated

Before visitors can request an area visit, an Area owner or Site owner must configure the visitor management settings for the area.

Before you begin

Create your areas.

What you should know

  • Visitor management for areas is off by default.
  • Visit request options vary based on requester and area configuration.

Procedure

  1. Click Organization > Sites > Areas .
  2. Select an area from the list.
  3. Click the Visitor management tab.
  4. Configure the basic settings:
    Enable visitor management for this area
    Turns on visitor management.
    Area name displayed to visitors
    Name shown in email notifications.
    Allow area to be pre-authorized in visit profiles
    Grants guests automatic access to this area during visits.
    Note:
    Selecting this option allows the area to be selected as a pre-authorized area in visit profiles, enabling walk-in visits for the site.
  5. Configure the advanced settings:
    Define guest access in visit request by specifying the required approvers.
    Visitor approval
    Choose the approvers for visitor access from the following options:
    Automatically approve visitors
    Automatically approve access requests for this area.
    Use the area managers
    Only area managers can approve or deny access requests for this area.
    Define visit approvers
    Only people in the Visit approvers list can approve or deny access requests for this area.
  6. Click Save.
Visitor management is enabled for the area.

Example

Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.