Rejecting area access requests

2025-04-16Last updated

To reject area access requests, an Area owner, Area approver, or a Supervisor must review the pending approvals. They can then decide which requests to deny.

Before you begin

What you should know

Only area owners, area approvers, or supervisors can reject area access requests.

Procedure

  1. Click Dashboard > My tasks .
    A list of pending tasks in the ClearID portal.
  2. From the Status list, filter the tasks that are displayed:
    Status
    Select a status from the following:
    All
    Displays all pending or completed tasks.
    Pending
    Displays tasks waiting for approval.
    Completed
    Displays completed tasks and their status. For example, approved, completed, denied, or canceled.
  3. Click an access request to display additional details about the request.
    The details of an access request pending review in the ClearID portal.
  4. Review the request details.
  5. (Optional) In the History field, enter a comment about any changes you make to the access request.
  6. Click Deny.
  7. (Optional) In the Reason for denial field, enter the reason why the access request was denied.
    Note: If the supporting access request documents are incorrect or not valid, you can notify the requester by including this information in the Reason for denial field. The requester will then have to resubmit an access request with valid supporting documents.
  8. Click Confirm
The area access requests are now rejected. Employees or visitors are no longer able to access the area.