2025-09-05Last updated
Learn how to log on to ClearID to make requests, and how to log off when you are
finished.
Before you begin
- Enable cookies in your browser.
- If you aren't using a corporate Active Directory system, activate your ClearID
account using the link in your
email.
Procedure
Log on to ClearID
-
In your web browser, enter or select the required host as detailed in your
account activation email.
For example:
Note: If your organization uses corporate logon (single sign-on
with Microsoft Office 365 or similar), your account is activated automatically and you
will not receive an activation email.
-
On the Logon page, enter your username and click
Logon.
Your user account’s log on page opens.
-
(Optional) Select an account.
- The account ID appears in the page URL (for example,
https://hostname/accountid/currentpage).
- The account ID changes based on the logged-on user.
Tip: If you have multiple accounts, click Change
account under your user ID to switch at any time.
The My requests page opens and you are ready to use
ClearID.
Log off of ClearID
-
To exit ClearID, click your name at the top of the page and then click
Log off.
You will also be logged off automatically after a period of inactivity
(default is 30 minutes, depending on configuration).
Tip: After logging off, close all browser windows that were used for
ClearID.