Adding custom links

2025-10-01Last updated

As an Account administrator, you can add custom links to Genetec ClearID™, directing portal users to your company's support resources and pages.

Procedure

  1. In the ClearID web portal, click Administration > Account configuration .
  2. In the Custom links subsection, click Add link.
    1. Enter the hyperlink item name and URL.
    2. Click Save.
    The new hyperlink appears in the Links menu above the Help menu.
    Screenshot of the ClearID web portal showing an example of the links menu with custom hyperlinks.
    Note:
    The Links menu requires at least one custom hyperlink to be visible.
  3. (Optional) Use the icons beside each link to:
    Delete
    Remove the custom link.
    Hide or Show
    Hide or display the link in the menu.
    Go to URL
    Open the linked page.