About access request workflow

2025-09-29Last updated

An access request workflow is a series of activities performed by the system or authorized people during the life cycle of an access request. The activities can change the state and properties of access requests, affect other entities in the system, or wait for a condition to be met.

The workflow helps automate access tasks, such as approving or rejecting requests, allowing reviewers to focus on other tasks.
The following diagram illustrates the access request workflow that occurs in Genetec ClearID™ and Synergis™.
Diagram of the access request workflow in ClearID and Synergis showing a new access request, approval processes, and email notification.

1 (Optional) Role manager or supervisor approval can be enabled for the area.

2 (Optional) Area manager approval can be enabled for the area.

Note:
By default, access requests grant only the minimum access needed, limiting what a user can do with their access card.