Deleting identities

2025-09-09Last updated

An administrator can delete identities that have become obsolete or are no longer required. For example, when a person leaves the organization, or when an identity was created in error.

What you should know

Only account administrators can delete identities.
  • Search functions and audit trail information are retained after deletion, so you can see when and why access was removed.
  • The identity is also removed from all associated approver, owner, or manager lists or identity requests if applicable.

Procedure

  1. From the Home page, click Organization > Identities .
  2. Click the drop-down menu and select an option:
    Active
    Displays active identities.
    Inactive
    Displays inactive identities.
    All
    Displays all active and inactive identities.
  3. In the Search field, enter your search criteria and press Enter.
  4. Select an identity from the list to view the identity details.
  5. Click Delete identity.
    Identities page in Genetec ClearID™ showing the General setting page for an identity.
  6. Click Remove.