Managing permissions for account administrators

2026-02-25Last updated

Some organizations require Account administrators to perform only certain administrative tasks such as creating and configuring sites, or adding identities. Account administrators can manage the permissions of other administrators in the system, limiting whether they can view or manage administrators and systems in the Genetec ClearID™ portal.

Procedure

  1. From the homepage, click Administration > Permissions .
  2. Click the Administrators tab.
  3. Filter administrators as needed:
    Name
    Filter by the administrator's name or email.
    Username
    Filter by the administrator's email.
    State
    Filter administrator identities by active or inactive status.
  4. Turn on the Administration section toggle to allow Account administrators to access the Administration section of the portal.
  5. In the Administrators column, configure whether Account administrators can view or manage administrator permissions.
    1. Select to allow Account administrators to view other administrators.
    2. Select to allow Account administrators to manage other administrators' permissions.
  6. In the Systems column, configure whether Account administrators can view or manage systems.
    1. Select to allow Account administrators to view systems.
    2. Select to allow Account administrators to manage systems.
  7. Click Save.
  8. (Optional) Click Download CSV and follow your browser prompts to save the list of administrators.
    The contents of the CSV file can vary depending on the filters you've selected when you download the report.