Delegating tasks to another user

2026-05-01Last updated

To temporarily transfer task responsibilities during a planned absence such as a vacation or sabbatical, an authorized owner, manager, or supervisor can delegate Genetec ClearID™ tasks to another user.

What you should know

  • Only the following logged-in users can delegate their ClearID tasks to one or more users: Site owners, Area owners, Area managers, Role owners, Role managers, Supervisors, and visit event approvers.
  • The delegation period can be modified () or turned off () early if your delegation requirements change.
  • An Account administrator can also perform an unplanned delegation on behalf of an unavailable delegator. For example, in the event of an unplanned absence or period of unavailability.
  • Administrator permissions cannot be delegated. You can only assign administrator permissions through the normal official channels.

Procedure

  1. From the homepage, click [Username] > My Profile > Delegations .
  2. Click Add delegation.
  3. Enter the delegation information:
    1. Search for or enter the name of the user to delegate your ClearID tasks to.
    2. Enter the delegation period in the From and To fields.
    3. In the Comments field, explain why you are delegating your tasks.
  4. Click Create.
  5. (Optional) In the Permissions for user name delegated to others section, modify an active delegation:
    1. Click .
    2. Enter the delegation period in the From and To fields.
    3. In the Comments field, explain why you are delegating your tasks.
    4. Click Update to save your changes.
      Your delegation is now active and will automatically expire on the date specified.
  6. (Optional) Click and then click Remove in the Remove delegation dialog to remove a delegation.

Example

Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.