Synchronizing identity pictures with Security Center

2025-09-09Last updated

To manage identity and cardholder pictures in one place, Account administrators can set Genetec ClearID™ as the preferred data source for all cardholder pictures in Security Center.

Before you begin

Ensure that Security Center is connected to ClearID.

Procedure

  1. In the ClearID web portal, click Administration > Account configuration .
  2. In the Identity section, turn on the Identity picture synchronization option.
  3. Click Save.
    Note:
    When identity picture synchronization is on, ClearID automatically updates Security Center cardholder pictures. Any changes made in Security Center are overwritten. If ClearID has no pictures when synchronization starts, existing Security Center pictures are kept.