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ClearID plugin
Learn how to download and install the plugin.
Granting user privileges
To allow users to access the Genetec ClearID™ plugin features and tasks, you must grant them the correct user privileges in Security Center.

About ClearID
Learn about the ClearID self-service physical access management solution.
What's new
Check out what's new in the latest update to ClearID.
Deployment preparation
Check your compatibility and deployment requirements.
Account configuration
Learn how to configure and customize the ClearID portal.
ClearID plugin
Learn how to download and install the plugin.
- About ClearID plugin for Security Center
  The Genetec ClearID™ Plugin integrates Genetec ClearID™ with Security Center and connects Synergis™ and ClearID cloud services. Any actions performed in ClearID are automatically synchronized with Synergis.
- About cardholder and identity relationships
  Depending on the type of systems you want to integrate in Genetec ClearID™, you can choose to manage your cardholders and credentials manually or use ClearID to manage them automatically.
- Downloading and installing the plugin
  To integrate the Genetec ClearID™ web application into Security Center, you must install the ClearID plugin on a Security Center server.
- Creating the plugin role
  Before you can configure and use the Genetec ClearID™ plugin, you must create the plugin role in Config Tool.
- Connecting Security Center to ClearID
  Before you can connect the Genetec ClearID™ plugin role to your ClearID account, you must add your ClearID system and download an activation file. This activation file is then used to connect your Security Center system to the ClearID web application.
- Granting user privileges
  To allow users to access the Genetec ClearID™ plugin features and tasks, you must grant them the correct user privileges in Security Center.
- About ClearID system states
  When you create or configure a Genetec ClearID™ system, the system goes through different states before being online or active. You can see the real-time status of ClearID systems on the Systems page.
- About custom fields
  A custom field is a user-defined property associated with an entity type. Custom fields are useful for storing additional information.
Managing identities and users
Learn how to manage identities and users.
Credential synchronization
Managing sites
Learn how to manage sites.
Managing visitors
Learn how to manage visit requests and access requests.
Managing areas
Learn how to manage areas.
Managing visitor watchlists
Learn how to manage visitor access using watchlists.
Role-based access control
Learn about role-based access control.
Connecting to other systems
Learn how to connect ClearID to other systems.
Visitor management devices
Learn about the ClearID Self-Service Kiosk mobile app that simplifies visitor management and check-in.
Troubleshooting
Troubleshoot common issues that can occur.
Additional resources
Need tech support or product information? Check out these resources.
Glossary

Granting user privileges

2026-04-23

To allow users to access the Genetec ClearID™ plugin features and tasks, you must grant them the correct user privileges in Security Center.

What you should know

For administrators to install and configure the plugin in Config Tool, and for operators to use Security Desk functions, the correct user privileges must be granted to their user accounts.
This topic lists the minimum user privileges required.
You might require more privileges, depending on the tasks you want to perform in Config Tool and Security Desk. For more information, see Security Center privileges.

Procedure

From the Config Tool homepage, open the User management task.
Select the relevant user, and click the Privileges tab.
Allow the following privileges:
- Application privileges > Security Desk
- Application privileges > Config Tool
- Administrative privileges > System management > View role properties
- Administrative privileges > System management > View server properties
- Task privileges > Administration > Plugins
(Optional) Allow the following custom field privileges:
- Administrative privileges > Access control management > View cardholder group properties > Modify cardholder group properties > Modify custom fields
- Administrative privileges > Access control management > View cardholder properties > Modify cardholder properties > Modify custom fields
- Administrative privileges > Access control management > View credential properties > Modify credential properties > Modify custom fields
- Administrative privileges > Access control management > View visitor properties > Modify visitor properties > Modify custom fields
- Administrative privileges > System management > View general settings > Modify custom field definitions
Click Apply.