Granting additional permissions for identities and roles

2025-09-08Last updated

Some organizations require more access than the default permissions provided for a Genetec ClearID™ user. Account administrators can grant identities and roles additional permissions so that they can view or manage all identities in the system.

What you should know

Only an account administrator can add identity and role permissions.

Procedure

  1. From the Home page, click Administration > Permissions .
  2. Click Add permissions.
    The Permissions tab in the ClearID web portal with the Add permissions button highlighted.
  3. In the Permissions dialog, select either Identities or Roles.
  4. If you selected Identities, complete the following:
    1. In the Identities field, enter up to 20 identities to grant extra access.
    2. In the Permissions section, select the permissions to grant.
      View
      Access to view identities is granted by default.
      Manage
      Select Manage to allow users to modify identities.
      Note:
      If the identity is synchronized with an external data source, changes can be overwritten during synchronization. Use Manage for identities added manually in ClearID.
    3. In the Reason field, explain why the access is being granted.
      Permissions dialog in ClearID with the identities tab selected and fields completed.
  5. If you selected Roles, complete the following:
    1. In the Roles field, enter up to 20 roles to grant extra access.
    2. In the Permissions section, select the permissions to grant.
      View
      Access to view identities is granted by default.
      Manage
      Select Manage to allow users to modify identities.
    3. In the Reason field, explain why the access is being granted.
      Permissions dialog in ClearID with the roles tab selected and fields completed.
  6. To submit your changes, click Add identities or Add roles.
The specified identities or roles now have the required permissions to view and manage identities.

After you finish

View identities or Modify identities.