Viewing identities

2025-09-09Last updated

You can view identities in Genetec ClearID™ to check their access control status, general identity information, or verify if they have any supervisors specified.

What you should know

Only Account administrators, or identities and roles with the required permissions, can view identities.

Procedure

  1. From the Home page, click Organization > Identities .
  2. Click the drop-down menu and select an option:
    Active
    Displays active identities.
    Inactive
    Displays inactive identities.
    All
    Displays all active and inactive identities.
  3. In the Search field, enter some search criteria and press Enter.
  4. Select an identity from the list to view the identity details.
    Identities page in ClearID showing General identity information.
  5. In the General tab, review the identity details including any associated supervisors, and the identity status (active or inactive).
  6. (Optional) Review additional tabs for more details:
    Access control
    Access control associated with the selected identity including extended grant time, cardholder activation, provisioning attributes, and associated cardholders.
    Visitor management
    List of sites where selected identity can invite visitors.
    Logs
    Identity event logs for activities associated with the selected identity.
    Other tabs
    For example, Custom fields, Access, Roles, Delegations, Direct reports, User permissions, and Credentials.