To approve identity requests, a Supervisor or identity approver must review the
pending approvals and then decide which requests to approve.
Procedure
To approve an identity request:
Click Dashboard
> My tasks.
Use the Status filter to find your request:
All
Displays all pending or completed tasks.
Pending
Displays tasks waiting for approval.
Completed
Displays completed tasks and their status. For example, approved, completed, denied,
or
canceled.
In the My tasks list, click an identity request to view
details.
Note:
The identity request options differ for requesters, supervisors, and
approvers.
Review the identity request details.
Click Edit and make any required changes and click
Save.
If the request is not valid or contains incorrect information, click
Deny, enter the reason, and click
Confirm.
If the request is valid and correct, click Approve.
In the Reason for approval field, enter the reason for approval
and click Confirm.
To approve identities imported using a CSV import:
Click Dashboard
> My tasks.
In the My tasks list, click an identity request to view
details.
Note:
The identity request options differ for requesters, supervisors, and
approvers.
Review the identity request details.
If all the identities in the request are correct, click Approve
all then click Save.
If all the identities in the request are not correct, click Deny
all then click Save.
Click View identity request details () to modify an identity.
Click Edit and make changes.
Click Save.
If the request is not valid or contains incorrect information, click
Deny ().
Enter the reason for denial and click Confirm.
If the request is valid and correct, click Approve ().
Click Save.
Enter a reason for approval and click Confirm.
The identity request is now approved. The identity is created and, if applicable,
inherits the role access to associated areas during the periods specified in their identity request.
Note:
(Optional) Additional communications might also be provided by your organization
regarding where and how to retrieve a badge access card.