2026-04-29Last updated
To update general identity information, adjust area and role access, or delegate tasks,
you can manage your direct reports in Genetec ClearID™.
What you should know
- To manage direct reports, you must be a
Supervisor.
- To modify General identity information or Access control settings
for a direct report, you must be a Supervisor with the manage direct reports
permission.
Procedure
-
From the Home page, click .
-
Select the direct report that you want to modify.
- General identity information attributes are typically synchronized from an external
data source.
- If the identity is synchronized, your changes can be overwritten during the next
synchronization.
- A Supervisor with default permissions cannot modify any of the General identity
information for their direct reports.
- A Supervisor with manage direct reports permission can modify the general identity
information. This enhanced permission is typically used to manage contractors or
temporary workers who are not synchronized from an external data source.
-
Click the Access tab.
-
Click Request access to request access to one or more
areas.
-
Click
to remove any area access that is no longer required and click
Revoke to confirm the removal.
You can only remove area access that was manually added. Area access that was
added using a provisioning policy is identified using the locked (

) icon and cannot be modified.
-
Click the Roles tab.
-
Click a role hyperlink to view the role details.
-
To remove the role access that is no longer required, click
beside a role and click Remove.
You can only remove roles that were manually added. Roles that were added using a
provisioning policy are identified using the locked (

) icon and cannot be modified.
-
Click the Delegations tab.
-
Click Add delegation to delegate tasks to another
user.
-
Click
to modify the settings.
-
Click
to remove a delegation.
-
Click the Access control tab.
A Supervisor with manage direct reports permission can modify the Access
control settings
-
Click the User permissions tab to view the web portal
permissions.
-
Click the Visitor management tab to view the visitor management
settings.