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Connecting to other systems
Learn how to connect ClearID to other systems.
Data synchronization overview
Setting up data synchronization in Genetec ClearID™ involves learning some concepts, configuring the synchronization solution for your identity data, and the webhook integration options that are relevant for your organization.

About ClearID
Learn about the ClearID self-service physical access management solution.
What's new
Check out what's new in the latest update to ClearID.
Deployment preparation
Check your compatibility and deployment requirements.
Account configuration
Learn how to configure and customize the ClearID portal.
ClearID plugin
Learn how to download and install the plugin.
Managing identities and users
Learn how to manage identities and users.
Credential synchronization
Managing sites
Learn how to manage sites.
Managing visitors
Learn how to manage visit requests and access requests.
Managing areas
Learn how to manage areas.
Managing visitor watchlists
Learn how to manage visitor access using watchlists.
Role-based access control
Learn about role-based access control.
Connecting to other systems
Learn how to connect ClearID to other systems.
- Authenticating your connection
  To allow external applications to synchronize data or issue API commands, you must first authenticate the connection in Genetec ClearID™.
- Data synchronization overview
  Setting up data synchronization in Genetec ClearID™ involves learning some concepts, configuring the synchronization solution for your identity data, and the webhook integration options that are relevant for your organization.
- Synchronizing identities using Microsoft Entra ID
  To map external system attributes to internal identity profiles, Account administrators and IT security personnel can synchronize identities using Microsoft Entra ID in Genetec ClearID™.
- Synchronizing identities using Cloud CSV
  To synchronize attributes from CSV files into Genetec ClearID™ identity attributes, you can use the web portal's Cloud CSV synchronization.
- How identities are synchronized using an API
  Use the Genetec ClearID™ API to code your own solutions to automate various functions in ClearID. The primary use for the REST API is synchronizing identities, however many other scenarios are also possible.
- Synchronizing identities using the SCIM integration
  To synchronize external system attributes from a supported identity provider into Genetec ClearID™ identity attributes, you can use the System for Cross-domain Identity Management (SCIM) integration. These identity attributes can then be used in ClearID to assign people to roles and automate role-based access control.
- Synchronizing identities using One Identity
  To automate role-based access control and assign people to roles, you can synchronize external system attributes using the One Identity Synchronization Tool in Genetec ClearID™.
- Synchronizing identities using LDAP
  To automate role-based access control and assign people to roles, you can synchronize Active Directory (AD) Lightweight Directory Access Protocol (LDAP) attributes using the LDAP Synchronization Agent in Genetec ClearID™.
Visitor management devices
Learn about the ClearID Self-Service Kiosk mobile app that simplifies visitor management and check-in.
Troubleshooting
Troubleshoot common issues that can occur.
Additional resources
Need tech support or product information? Check out these resources.
Glossary

Data synchronization overview

2026-04-21

Setting up data synchronization in Genetec ClearID™ involves learning some concepts, configuring the synchronization solution for your identity data, and the webhook integration options that are relevant for your organization.

Review the firewall port requirements.
Sign in to ClearID.
Grant access to the web portal.
Authenticate your non-user system connections to synchronize data or issue API commands.
Choose a synchronization solution for your identity data:
- Synchronize identity attributes using Microsoft Entra ID:
  - Synchronize identities using Microsoft Entra ID.
- Synchronize identity attributes using Cloud CSV:
  - Synchronize identities using Cloud CSV.
- Synchronize identity attributes using the ClearID API:
  - Synchronize identities using an API.
    - Learn about the ClearID API.
- Synchronize identity attributes using the ClearID SCIM integration:
  - Synchronize identities using the SCIM Integration.
- Synchronize identity attributes using the ClearID One Identity Synchronization Tool:
- Synchronize identity attributes using the ClearID LDAP Synchronization Agent:
Configure and manage your webhook integrations:
- Learn about webhooks.
(Optional) Troubleshooting information.
1. One Identity Synchronization Tool: Connectivity issues
2. One Identity Synchronization Tool: Data Synchronization issues