Configuring Microsoft Entra ID management settings

To control how and when information is synchronized between Microsoft Entra ID and Genetec ClearID™, you can configure the management settings in the ClearID portal.

1. In the ClearID web portal, click Administration > Identity synchronization .
2. Select the Microsoft Entra ID configuration you want to configure from the list.
3. In the Management section of the configuration, edit the synchronization settings as needed:

   

   Synchronize pictures

   Automatically synchronize pictures from Microsoft Entra ID when a change occurs with the related identities.

   Synchronize managers

   Automatically synchronize managers from Microsoft Entra ID into supervisors in ClearID. This will overwrite any existing supervisor assignments.

   Automatic synchronization

   Automatically synchronize Microsoft Entra ID when a change occurs and synchronize only the identities that changed.

4. Click Force synchronization to force the initial synchronization between Microsoft Entra ID and ClearID.
   Note:

   When forced, the initial synchronization requires time to process. Forcing the synchronization also turns on automatic synchronization by default. You can turn off automatic synchronization for troubleshooting purposes.

   When turned on, automatic synchronization runs each time the system detects a change made to an identity field. The synchronization won't run if changes have only been made to an identity's picture.