License options
Use the following information to understand the licenses that are available for Genetec ClearID™ or the Genetec ClearID™ Self-Service Kiosk. To update your license, contact us and provide the part numbers listed in this topic.
ClearID license options
| Part number | Description | Requirements |
|---|---|---|
|
Remote support services for initial account setup of ClearID cloud-based service. These services include a block of eight hours of support. Services are rendered during local business days and normal business hours. | All services must be used within twelve months of your first support call. At the end of this twelve-month period, the full service fee is billed, and any unused support hours expire. |
|
One ClearID Identity license for one, three, or five years. An identity is a unique individual that is managed, governed, or authenticated by the system. The license includes two hours of ClearID deployment consultation. | This part is mandatory to use ClearID. |
|
One ClearID multi-system license for one, three, or five years. Enables management and synchronization across multiple systems. | This part is mandatory to connect ClearID to two or more Security Center
systems. Note: Only one system is required to support a
ClearID account. |
|
One ClearID kiosk license for one, three, or five year. | Each kiosk must be licensed. Note: The ClearID Self
Service Kiosk app on an iPhone doesn’t need to be licensed. |
Synergis license options
To synchronize data between ClearID and Synergis™, one of the following part numbers is required:| Part number | Description | Requirements |
|---|---|---|
| GSC-BASE-E 5.11 or later |
The Synergis Base Enterprise package. Note: The base package includes the
Synergis visitor management module by
default. |
|
| GSC-BASE-P 5.11 or later |
The Synergis Base Professional package. Note: The base package includes the
Synergis visitor management module by
default. |
|
| SCS-Base | Security Center SaaS Edition (Classic) - Base Package Note: The base package
includes the Synergis visitor management module by default. |
Does your Security Center license include all the options you need?
In addition to a certificate for your plugin, ensure that your Security Center license includes all the options you expect to use in Security Center. For example, if you’ve integrated a system that has visitors, you need the Visitors option in Security Center. If an option is missing, an error message is displayed when the server tries to create or modify the entity related to that option.
For a list of available license options, see "License options" in the Security Center Administrator Guide.