System requirements
2022-04-27Last updated
For the Genetec ClearID™ system to run efficiently in your web browser, the computer or mobile device that you use must meet certain software and hardware requirements.
Desktop requirements
- Cookies and JavaScript are enabled in your web browser.
The ClearID web application is compatible with the
following web browsers:
- Google Chrome (latest version)
- Microsoft® Edge (latest version)
ClearID plugin requirements
The following system requirements must be met to run the ClearID plugin:
Synergis Professional or Omnicast Professional is required for plugins support in Security Center.Hardware
The ClearID plugin must be installed on a server that meets the recommended specifications, as described in the Security Center system requirements.
Networking
The server that the plugin is installed on requires internet access to communicate between Synergis™ and ClearID cloud services. All communications use TCP port 443.
Important: All data uploaded to the ClearID web application remains encrypted
in transit and at rest.