Creating identities

2023-10-10Last updated

From time to time you might need to create an identity manually in Genetec ClearID™. For example, for an identity that is not part of the usual mass import process or synchronization of identities using LDAP, One Identity, or API solutions.

What you should know

Only an account administrator can create identities.

This task describes how an account administrator can create an identity manually in the web portal when the identity is not part of a mass import or synchronization of identities using LDAP, One Identity, or API solutions. For example, a contractor, system integrator, or other identities might be added manually.

Procedure

  1. Click Organization > Identities .
  2. Click Add an identity.
  3. Complete the mandatory fields:
    1. Enter a First name.
    2. Enter a Last name.
    3. Select a country from the list.
      Tip: Enter the first letter of the country to jump to that part of the country list.
  4. (Optional) Complete any additional fields that you require. For example:
    1. Enter a Business email address.
    2. Enter a Company name.
    3. Enter a Department.
    4. Enter a Supervisor name.
    5. Enter a Job title.
    6. Complete additional fields as required.
  5. Click Save to create the identity in Genetec ClearID™.

Example

After you finish

Grant the identity access to the web portal.