Only supervisors or identity approvers can approve identity requests.
Procedure
To approve an identity request:
Click Dashboard
> My tasks.
From the Status list, filter the tasks that are displayed:
Status
Select a status from the following:
All
Displays all pending or completed tasks.
Pending
Displays tasks waiting for approval.
Completed
Displays completed tasks and their status. For example, approved, completed,
denied, or
canceled.
In the My tasks list, click an identity request to display
additional details about the request.
Note: The buttons that are available in the identity request details vary depending on
whether you are the requester, supervisor, or an approver.
Review the identity request details for accuracy and completeness.
(Optional) If you need to modify the identity request, click
Edit and make any changes that are required.
Click Save.
If the request is not valid or contains incorrect information, click
Deny.
Enter the reason for denial and click Confirm.
If the request is valid and correct, click Approve.
In the Reason for approval field, enter the reason for approval
and click Confirm.
To approve identities imported using a CSV import:
Click Dashboard
> My tasks.
In the My tasks list, click an identities request to display
additional details about the request.
Note: The buttons that are available in the identity request details vary depending on
whether you are the requester, supervisor, or an approver.
Review the identities request details for accuracy and completeness.
If all the identities in the request are correct, click Approve
all then click Save.
If all the identities in the request are not correct, click Deny
all then click Save.
(Optional) If you need to modify an identity, click View identity request
details () on the row for the identity to review the details of that request.
Click Edit to make any changes that you require.
Click Save.
If the request is not valid or contains incorrect information, click
Deny () on the row for the identity.
Enter the reason for denial and click Confirm.
If the request is valid and correct, click Approve () on the row for the
identity.
Click Save.
In the Reason for approval field, enter the reason for
approval and click Confirm.
The identity request is now approved. The identity is now created and if applicable
inherit the role access to associated areas during the periods specified in their identity request.
Note: (Optional) Additional communications might also be provided by your organization
regarding where and how to retrieve a badge access card ( if required) for the new
identity.