Viewing a user activity report

2024-08-16Last updated

You can consult the User activity report to review all user-related activities. Use the report for auditing purposes, download a copy to attach to an audit request to review offline, or manipulate or consolidate data in a spreadsheet for other audiences.

Before you begin

To view the User activity report and review audit trail information, ensure that you’re an account administrator.
Note: The User activity report is empty if there is no activity logged by area managers, role managers, or role members in your Genetec ClearID™ system.

Procedure

  1. From the Home page, click Reports > User activity .
    User activity report in ClearID.
  2. In the User activity report tab, select the display time setting that you require.
    Display time in local
    Report times are displayed using the system time from the computer of the logged-in user.
    Display time in UTC
    Report times are displayed using Coordinated Universal Time (UTC).
  3. Filter the report based on your required criteria:
    Timestamp
    In the Timestamp column, click to filter the results by date. Select a pre-defined date range from the choices available or enter a specific date range using the date range picker.
    Date range picker filters in ClearID User activity report.
    (Optional) Use the sort icons ( and ) to display the results in descending or ascending order.
    Activity type
    In the Activity type column, click to filter the results by activity type:
    • Area owner added or removed
    • Area approver added or removed
    • Identity access granted or removed
    • Role access granted or removed
    • Role owner added or removed
    • Role manager added or removed
    • Role member added or removed
    • Supervisor added or removed
    • Identity created, updated, or deleted
    • Custom field created, updated, or deleted
    • Custom field section created, updated, or deleted
    Performed by
    In the Performed by column, click to open a search dialog and filter the results by who performed an activity. For example, search for tasks performed by a particular user, or tasks performed automatically by the system.
    Performed by filters in ClearID User activity report.
    Details
    In the Details column, click to open a search dialog to search the details or reason using a search criteria.
    Details filters in ClearID User activity report.
    (Optional)
    Click to reset filter selections.
  4. Click Download CSV to download a copy of the User activity report.
    Follow your browser prompts to complete downloading the exported file.
    The file is exported as a .CSV file to the default download location for your browser. By default the exported file is created using the report name and download date. For example, UserActivities_2022-02-14.csv.
    Note: The columns and entries in the CSV file can vary depending on the filters you selected when you downloaded the report.