Checking the status of identity requests
2024-10-04Last updated
As an Account administrator you can check the status of identity requests to ensure that the organization is security-compliant, audit ready, and that the requests are processed in a timely fashion.
Before you begin
Procedure
-
From the homepage, click
Reports
> Identity requests
.
-
In the Identity requests report page, select the required display
time format.
- Display time in local
- Report times are displayed using the system time from the computer of the logged-in user.
- Display time in UTC
- Report times are displayed using Coordinated Universal Time (UTC).
-
Filter the report based on your required criteria:
- Request date
- In the Request date column, click to filter the
results by date.
If you selected Date range, use the calendar picker to select the date range that you require.
Note: The Request date time period is limited to a maximum of 1 year. - Requested by
- In the Requested by column, click to filter the
results by identity requester.
- Enter a user name or email address in the search field.
- (Optional) Click the Requested by hyperlink to display summary details about the requester.
- Name
- In the Name column, click to enter a search string and filter the
results by Any words or All words.
- (Optional)
- Click the Name hyperlink to display the identity request.
Note: If you’re an approver, you can Approve or Deny the pending identity request while viewing the request. - Identity template
- In the Identity template column, click to filter the results by identity template type.
- Status
- In the Status column, click to filter the results by status.
- Select one or more check boxes to filter the results by the statuses that you require (Submitted, Waiting for approvals, Denied, Approved, Canceled, or Completed).
- Reviewers
- In the Reviewers column, click to filter the results by identity, role, or both.
- (Optional)
- Click to reset filter selections.
-
Click Download CSV, to download a copy of the identity requests
report in CSV format. The report can then be used for auditing purposes, to keep a
physical copy, to attach to an audit request, to review offline, or to manipulate or
consolidate data in a spreadsheet for other audiences.
-
Follow your browser prompts to complete downloading the exported file.
The file is exported as a .CSV file to the default download location for your browser. By default the exported file is created using the name of your site. For example, IdentityRequestReport_fromdate_to_todate_SiteActivityReport.csv (IdentityRequestReport_2024-09-24.csv).Note: The columns and entries in the CSV file can vary depending on the filters you've selected when you download the report.
-
Follow your browser prompts to complete downloading the exported file.