Firewall ports

2023-08-04

To ensure that Genetec ClearID™ works as designed, the following ports, URLs, and network requirements must be met.

ClearID web portal

The following network configuration is required for the web portal:

TCP Port 443 outbound
*.clearid.io - Allow all outbound traffic for this domain
*.core.windows.net - Allow all outbound traffic for this domain
*.launchdarkly.com - Allow all outbound traffic for this domain

ClearID plugin

The following network configuration is required for the plugin:

TCP Port 443 outbound
*.clearid.io - Allow all outbound traffic for this domain
*.servicebus.windows.net - Allow all outbound traffic for this domain
*.core.windows.net - Allow all outbound traffic for this domain

Note: The server that the plugin is installed on requires internet access to communicate between Synergis™ and ClearID cloud services.

Genetec ClearID™ One Identity Synchronization Tool

The following network configuration is required for the One Identity Synchronization Tool:

TCP Port 443 outbound
*.clearid.io - Allow all outbound traffic for this domain

Genetec ClearID™ LDAP Synchronization Agent

The following network configuration is required for the LDAP Synchronization Agent:

TCP Port 443 outbound
*.clearid.io - Allow all outbound traffic for this domain

Genetec ClearID™ Self-Service Kiosk

The following features or network configuration are required for the Self-Service Kiosk:

TCP Port 443 outbound
*.clearid.io - Allow all outbound traffic for this domain
*.azurewebsites.net - Allow all outbound traffic for this domain
Label Printer (Wi-Fi mode only) Bonjour - used for device search
Label Printer (Wi-Fi mode only) SNMP - used for checking printer status information
Label Printer (Wi-Fi mode only) UDP or TCP Port 9100 - used for sending print data

Other requirements

The following resources are used by ClearID to enhance the user experience, but they are not mandatory.

Google Maps:

https://www.google.com/
https://maps.googleapis.com
https://fonts.googleapis.com/
https://maps.gstatic.com/

Microsoft Application Insights:

https://dc.services.visualstudio.com/
https://dc.applicationinsights.azure.com/
https://dc.applicationinsights.microsoft.com/

Note: These resources do not prevent you from using the ClearID portal, but some elements of the user interface might not format correctly unless these resources are available.