Configuring credential synchronization
2026-02-04Last updated
To synchronize supported credentials across multiple Synergis™ systems, an Account administrator must configure your credential synchronization settings in the Genetec ClearID™ portal.
Before you begin
What you should know
- For the synchronization functions to work, you must be using all the identity management functions provided by ClearID.
- Any credential changes that are only performed on a secondary system aren’t synchronized to the other systems.
- Credentials won’t be sent to systems where cardholder and credential management is in
read-only mode.
- In this situation, the access control system is highlighted in the ACS list with the
Cardholder and credential management is disabled (
) icon.
- In this situation, the access control system is highlighted in the ACS list with the
Cardholder and credential management is disabled (