Viewing Microsoft Entra ID synchronization logs

You can consult the Microsoft Entra ID synchronization logs to review all synchronization-related activities for auditing or troubleshooting purposes.

1. In the ClearID web portal, click Administration > Identity synchronization .
2. Select a Microsoft Entra ID configuration from the list.
3. In the Synchronization logs section of the configuration, click View logs.
4. On the Synchronization logs page, filter the report as needed:

   Timestamp

   In the Timestamp column, click to filter the results by date. Select a pre-defined date range from the choices available or enter a specific date range using the date range picker.

   

   (Optional) Use the sort icons ( and ) to display the results in descending or ascending order.

   Note:

   The data range time period is limited to a maximum of 1 year.

   Type

   In the Type column, click to filter the results by type:

   • Create identity
   • Update identity
   • Add member to role
   • Remove member from role
   • Create portal user
   • Update portal user
   • Delete portal user
   • Create credential
   • Update credential
   • Delete credential
   • Update supervisor
   • Synchronization
   • Extraction

   Entity

   In the Entity column, click to open a search dialog and filter the results by the entity for which the action was performed.

   

   Details

   In the Details column, click to access the Only show errors option.