Viewing Microsoft Entra ID synchronization logs

To review synchronization-related activities for auditing or troubleshooting purposes, Account administrators can view Microsoft Entra ID synchronization logs in Genetec ClearID™.

1. In the ClearID web portal, click Administration > Identity synchronization .
2. Select a Microsoft Entra ID configuration from the list.
3. In the Synchronization logs section of the configuration, click View logs.
4. On the Synchronization logs page, filter the report as needed:

   Timestamp

   Filter the results by date. Select a predefined range or use the date picker to enter a custom date range.

   (Optional) Use the sort icons ( and ) to display the results in descending or ascending order.

   You can only sort data within a maximum time range of 1 year.

   Type

   Filter the results by one of the following:

   • Create identity
   • Update identity
   • Add member to role
   • Remove member from role
   • Create portal user
   • Update portal user
   • Delete portal user
   • Create credential
   • Update credential
   • Delete credential
   • Update supervisor
   • Synchronization
   • Extraction

   Entity

   Click to open a search dialog and filter the results by the entity for which the action was performed.

   Details

   Click to access the Only show errors option.