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Connecting to other systems
Learn how to connect ClearID to other systems.
Synchronizing identities using the SCIM integration
To synchronize external system attributes from a supported identity provider into Genetec ClearID™ identity attributes, you can use the System for Cross-domain Identity Management (SCIM) integration. These identity attributes can then be used in ClearID to assign people to roles and automate role-based access control.
Reviewing the SCIM integration synchronization status
To verify integration health or troubleshoot specific identity activities, you can review the SCIM synchronization status and provisioning logs in Microsoft Azure.

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Connecting to other systems
Learn how to connect ClearID to other systems.
- Authenticating your connection
  To allow external applications to synchronize data or issue API commands, you must first authenticate the connection in Genetec ClearID™.
- Data synchronization overview
  Setting up data synchronization in Genetec ClearID™ involves learning some concepts, configuring the synchronization solution for your identity data, and the webhook integration options that are relevant for your organization.
- Synchronizing identities using Microsoft Entra ID
  To map external system attributes to internal identity profiles, Account administrators and IT security personnel can synchronize identities using Microsoft Entra ID in Genetec ClearID™.
- Synchronizing identities using Cloud CSV
  To synchronize attributes from CSV files into Genetec ClearID™ identity attributes, you can use the web portal's Cloud CSV synchronization.
- How identities are synchronized using an API
  Use the Genetec ClearID™ API to code your own solutions to automate various functions in ClearID. The primary use for the REST API is synchronizing identities, however many other scenarios are also possible.
- Synchronizing identities using the SCIM integration
  To synchronize external system attributes from a supported identity provider into Genetec ClearID™ identity attributes, you can use the System for Cross-domain Identity Management (SCIM) integration. These identity attributes can then be used in ClearID to assign people to roles and automate role-based access control.
  - About the SCIM standard
    The System for Cross-domain Identity Management (SCIM) standard is an open-standard protocol for exchanging identity information between entities. It’s widely used to automate the process of managing user identities in IT systems. The SCIM integration ensures that any changes are automatically synchronized to other systems when identity attributes change.
  - Microsoft Entra ID attribute fields (SCIM)
    SCIM attribute fields enable the synchronization of external identity data with Genetec ClearID™ using established field mappings from Microsoft Entra ID.
  - Generating a SCIM key
    To enable secure communication between Microsoft Entra ID and the SCIM integration, ClearID portal administrators must generate a System for Cross-domain Identity Management (SCIM) key in Genetec ClearID™.
  - Creating a Microsoft Azure enterprise application
    To automate identity attribute provisioning using the SCIM integration, you must first create an enterprise application in Microsoft Azure.
  - Connecting your ClearID SCIM integration to Microsoft Entra ID
    To synchronize identity attributes using the SCIM integration, you must provide connection credentials in Microsoft Entra ID.
  - Disabling Microsoft Entra ID groups setting
    To prevent unsupported group settings from being synchronized, you must disable Microsoft Entra ID group synchronization in the Microsoft Azure enterprise application.
  - Configuring Microsoft Entra ID user settings
    To define how identity data flows between Microsoft Entra ID and Genetec ClearID™, you must configure your user settings and map attributes for automatic synchronization.
  - Configuring the ClearID SCIM integration synchronization settings
    To determine what identity data is synchronized to Genetec ClearID™, you must select the required synchronization settings and activate provisioning in Microsoft Azure.
  - Resetting SCIM integration identity data
    To resolve issues with identity data, you can reset and replace all System for Cross-domain Identity Management (SCIM) integration identity data in Genetec ClearID™. This reset process uses the latest values from Microsoft Entra ID.
  - Reviewing the SCIM integration synchronization status
    To verify integration health or troubleshoot specific identity activities, you can review the SCIM synchronization status and provisioning logs in Microsoft Azure.
- Synchronizing identities using One Identity
  To automate role-based access control and assign people to roles, you can synchronize external system attributes using the One Identity Synchronization Tool in Genetec ClearID™.
- Synchronizing identities using LDAP
  To automate role-based access control and assign people to roles, you can synchronize Active Directory (AD) Lightweight Directory Access Protocol (LDAP) attributes using the LDAP Synchronization Agent in Genetec ClearID™.
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Glossary

Reviewing the SCIM integration synchronization status

2026-05-06

To verify integration health or troubleshoot specific identity activities, you can review the SCIM synchronization status and provisioning logs in Microsoft Azure.

What you should know

This procedure is for the ClearID deployment team, your IT department, or the people responsible for administering Microsoft Entra ID in your organization.
The provisioning logs can be used to verify whether the ClearID SCIM integration is correctly configured and operational.
If there are any issues with the configuration, error messages are generated and recorded in the provisioning logs.

Procedure

In the Microsoft Azure portal, find and click Enterprise applications.
In Enterprise applications, select your SCIM integration application.
On the Overview page, check whether the last synchronization completed successfully and when the last synchronization occurred.
(Optional) Click View provisioning logs to see more details about identity synchronization.

If the log details are long, the Provisioning Logs page includes useful filters to manipulate the data for your needs.