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Connecting to other systems
Learn how to connect ClearID to other systems.
Synchronizing identities using Cloud CSV
To synchronize attributes from CSV files into Genetec ClearID™ identity attributes, you can use the web portal's Cloud CSV synchronization.
Viewing Cloud CSV synchronization logs
To review all synchronization-related activities for auditing or troubleshooting purposes, Account administrators can view the Cloud CSV synchronization logs in Genetec ClearID™.

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Connecting to other systems
Learn how to connect ClearID to other systems.
- Authenticating your connection
  To allow external applications to synchronize data or issue API commands, you must first authenticate the connection in Genetec ClearID™.
- Data synchronization overview
  Setting up data synchronization in Genetec ClearID™ involves learning some concepts, configuring the synchronization solution for your identity data, and the webhook integration options that are relevant for your organization.
- Synchronizing identities using Microsoft Entra ID
  To map external system attributes to internal identity profiles, Account administrators and IT security personnel can synchronize identities using Microsoft Entra ID in Genetec ClearID™.
- Synchronizing identities using Cloud CSV
  To synchronize attributes from CSV files into Genetec ClearID™ identity attributes, you can use the web portal's Cloud CSV synchronization.
  - About Cloud CSV synchronization
    Cloud CSV synchronization is the integrated tool for managing and synchronizing identity information from exported CSV files in Genetec ClearID™.
  - Adding a new Cloud CSV synchronization configuration
    To synchronize identities between CSV files and Genetec ClearID™, Account administrators must first add a new Cloud CSV synchronization configuration in the ClearID portal.
  - Setting up the Cloud CSV local agent
    To synchronize data between CSV files and Genetec ClearID, Account administrators must install the Genetec ClearID Local Agent. The local agent creates an API integration that monitors your CSV file for changes in identity information.
  - Adding a Cloud CSV synchronization folder
    To synchronize identities between third-party systems and Genetec ClearID™ using a CSV file, you must add a Cloud CSV synchronization folder in the ClearID portal.
  - Uploading a CSV template
    To map identity and credential data and define how that data flows between CSV files and Genetec ClearID™, you must upload a CSV template.
  - Configuring the Cloud CSV identity field mappings
    To define how identity data flows between CSV files and Genetec ClearID™, Account administrators must configure your identity field mappings.
  - Configuring the Cloud CSV credential field mappings
    To define how credential data flows between CSV files and Genetec ClearID™, Account administrators must configure your credential field mappings.
  - Configuring Cloud CSV advanced configurations
    To ensure the Genetec ClearID™ Local Agent correctly detects data changes in non-standard files, Account administrators can specify custom delimiters and encoding formats in the advanced configuration settings.
  - Configuring Cloud CSV management settings
    To control how and when information is synchronized from CSV files to Genetec ClearID™, Account administrators can configure the management settings in the ClearID portal.
  - Synchronizing identity information from multiple CSV files
    To synchronize different identity information from more than one CSV file, you can create additional Cloud CSV synchronizations.
  - Viewing Cloud CSV synchronization logs
    To review all synchronization-related activities for auditing or troubleshooting purposes, Account administrators can view the Cloud CSV synchronization logs in Genetec ClearID™.
- How identities are synchronized using an API
  Use the Genetec ClearID™ API to code your own solutions to automate various functions in ClearID. The primary use for the REST API is synchronizing identities, however many other scenarios are also possible.
- Synchronizing identities using the SCIM integration
  To synchronize external system attributes from a supported identity provider into Genetec ClearID™ identity attributes, you can use the System for Cross-domain Identity Management (SCIM) integration. These identity attributes can then be used in ClearID to assign people to roles and automate role-based access control.
- Synchronizing identities using One Identity
  To automate role-based access control and assign people to roles, you can synchronize external system attributes using the One Identity Synchronization Tool in Genetec ClearID™.
- Synchronizing identities using LDAP
  To automate role-based access control and assign people to roles, you can synchronize Active Directory (AD) Lightweight Directory Access Protocol (LDAP) attributes using the LDAP Synchronization Agent in Genetec ClearID™.
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Glossary

Viewing Cloud CSV synchronization logs

2026-05-06

To review all synchronization-related activities for auditing or troubleshooting purposes, Account administrators can view the Cloud CSV synchronization logs in Genetec ClearID™.

Before you begin

Configure Cloud CSV management settings.

What you should know

Logs are populated after you perform the initial synchronization.

Procedure

In the ClearID web portal, click Administration > Identity synchronization .
Select a Cloud CSV configuration from the list.
In the Synchronization logs section of the configuration, click View logs.
On the Synchronization logs page, filter the report as needed:

Timestamp

Filter the results by date. Select a pre-defined date range from the choices available or enter a specific date range.

(Optional) Use the sort icons ( and ) to display the results in descending or ascending order.

The date range is limited to a maximum of 1 year.

Type

Filter the results by activity type.

Entity

Search for the entity for which the action was performed.

Details

Access the Only show errors option.

Cloud CSV synchronization logs in the ClearID web portal.