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Connecting to other systems
Learn how to connect ClearID to other systems.
Synchronizing identities using Cloud CSV
To synchronize attributes from CSV files into Genetec ClearID™ identity attributes, you can use the web portal's Cloud CSV synchronization.
Synchronizing identity information from multiple CSV files
To synchronize different identity information from more than one CSV file, you can create additional Cloud CSV synchronizations.

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Connecting to other systems
Learn how to connect ClearID to other systems.
- Authenticating your connection
  Before you can connect with Genetec ClearID™ to synchronize data or issue API commands, you must first authenticate your applications (or API environment) so that your applications or API can communicate with ClearID.
- Setting up data synchronization
  Setting up data synchronization in Genetec ClearID™ involves learning some concepts, configuring the synchronization solution for your identity data, and the webhook integration options that are relevant for your organization.
- Synchronizing identities using Microsoft Entra ID
  To synchronize external system attributes into Genetec ClearID™ identity attributes, you can use the web portal's integrated Microsoft Entra ID synchronization.
- Synchronizing identities using Cloud CSV
  To synchronize attributes from CSV files into Genetec ClearID™ identity attributes, you can use the web portal's Cloud CSV synchronization.
  - About Cloud CSV synchronization
    Cloud CSV synchronization is the integrated tool for managing and synchronizing identity information from exported CSV files in Genetec ClearID™.
  - Configuring identity synchronization using Cloud CSV
    Before you can synchronize identities from a CSV file to Genetec ClearID™, you must first configure Cloud CSV synchronization in the ClearID portal.
  - Synchronizing identity information from multiple CSV files
    To synchronize different identity information from more than one CSV file, you can create additional Cloud CSV synchronizations.
  - Viewing Cloud CSV synchronization logs
    You can consult the Cloud CSV synchronization logs to review all synchronization-related activities for auditing or troubleshooting purposes.
- Synchronizing identities using an API
  Use the Genetec ClearID™ API to code your own solutions to automate various functions in ClearID. The primary use for the REST API is synchronizing identities, however many other scenarios are also possible.
- Synchronizing identities using the SCIM integration
  To synchronize external system attributes from a supported identity provider into Genetec ClearID™ identity attributes, you can use the System for Cross-domain Identity Management (SCIM) integration. These identity attributes can then be used in ClearID to assign people to roles and automate role-based access control.
- Synchronizing identities using One Identity
  Use the Genetec ClearID™ One Identity Synchronization Tool to synchronize external system attributes into Genetec ClearID™ identity attributes. These identity attributes in ClearID can then be used to assign people to roles and automate role-based access control.
- Synchronizing identities using LDAP
  Use the Genetec ClearID™ LDAP Synchronization Agent to synchronize Active Directory (AD) Lightweight Directory Access Protocol (LDAP) attributes into Genetec ClearID™ identity attributes. These identity attributes in ClearID can then be used to assign people to roles and automate role-based access control.
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Glossary

Synchronizing identity information from multiple CSV files

2025-11-13

To synchronize different identity information from more than one CSV file, you can create additional Cloud CSV synchronizations.

Before you begin

Configure a Cloud CSV synchronization for the CSV file exported from your primary system.

What you should know

This procedure is for IT or security personnel responsible for external system attributes administration, and Genetec ClearID™ Account administrators.
In cases where different information is stored in multiple third-party systems, you can synchronize CSV files exported from each system to Genetec ClearID™.
Both CSV files must contain columns with the same External ID values so that ClearID can synchronize the information to the same identity.
You only need to install Genetec ClearID Local Agent once.

Procedure

Add a second Cloud CSV synchronization configuration to ClearID.

Example:
You can use your first synchronization configuration to synchronize employee information like first and last name, department, and employee number, exported from your HR system. Your second synchronization configuration can synchronize employee photos exported from a different system.
Add a Cloud CSV synchronization folder.

Tip:
Use the same folder that is configured in your first Cloud CSV synchronization configuration.
Upload a CSV template for the data exported from your second system.
Configure Cloud CSV identity field mappings.
Configure Cloud CSV credential field mappings.
Configure Cloud CSV advanced configurations.
Configure Cloud CSV management settings.