Creating sites

2026-02-04Last updated

Before you can configure your areas in Genetec ClearID™, you must create the sites that you want to associate your areas with.

What you should know

  • To create sites in ClearID, you must be an Account administrator.
  • Account administrators can choose the Site owners and configure visitor management for the site.
  • A site is associated with a Security Center access control system.
  • Multiple sites can be associated with the same Security Center access control system.

Procedure

  1. Click Organization > Sites .
  2. Click Add site.
  3. On the General page, complete the fields.
    Name
    Enter a name for your site.
    Description
    Enter a description that indicates the geographical location of the building or physical location of the site.
    Access control system
    Select the system that you require.

    This system is used to synchronize changes in ClearID back to Security Center.

    Data center region for devices
    Select a data center region for device communications. This option is typically set to the region closest to the device.
    Note:
    This setting is permanent and is not available in the Europe-only architecture.
    Time zone
    Select a time zone. The time zone options are represented using the Internet Assigned Numbers Authority (IANA) format.

    Access and visitor requests use the site’s time zone to ensure correct dates and times.

    Address
    Enter an address for the site. As you type, Google Maps integration will suggest matches.

    To center the map on the address, click Center map ().

    Tags
    Enter alternative keywords or categories to make the site easier to find.
  4. On the Notifications page, complete the fields.
    Language
    Select a notification language for email notifications and SMS alerts. The language is unique for each site.
    Regional format
    Select a regional date and time format to use in email notifications for this site.
  5. Click Save.
  6. (Optional) Click Download CSV and follow your browser prompts to save a copy of the site list.
    You can use the file for audits, attach it to an audit request, review it offline, or work with the data in a spreadsheet.
    Sites list in ClearID showing a list of sites including their name, address, and description.

After you finish

Add your site owners.