Deleting sites

2026-05-04Last updated

To permanently remove a location and its associated access parameters from the system, an Account administrator can delete a site in Genetec ClearID™.

What you should know

  • Deleting a site will remove it as the primary site for any identity that has it assigned.
  • Deleting a site prevents further site access reviews from being generated. The historical data is still available in the access review report.

Procedure

  1. Click Organization > Sites .
  2. Search for a site or select one from the Site list.
  3. Click Delete site.
  4. Complete any actions listed in the Delete sites dialog box, if applicable.
    If the site you are deleting has areas, those areas must be deleted first:
    1. In the Delete sites dialog, click the areas hyperlink.
      The Delete sites dialog box in the ClearID portal with the Areas hyperlink highlighted.
    2. In the new tab, select an area from the list.
    3. Click Delete area, then click Delete.
    4. Repeat for all areas in the selected site.
    5. Close the tab.
  5. Return to the Delete sites dialog and click Delete.