2026-02-12Last updated
For sites with extra security measures or requirements, Site owners can require
employees to upload supporting documents, like copies of drivers licenses or certifications,
when requesting access to areas.
What you should know
- You can configure up to 20 supporting document types per site.
- All areas inherit supporting documents configured at the site level. If needed, site
owners can remove site level supporting document configurations from an area by accessing
area access request settings.
Procedure
-
In the Genetec ClearID™ web portal, click .
-
Under Define supporting documents for site, click Add
site document.
-
In the Display name field, enter a name for the document
type.
-
Select Show this field in access requests to display the
document field in access requests for the site.
Tip: When the checkbox is cleared, the document type
remains available in draft mode.
-
Choose if the document is required or optional for access requests.
Note: You can configure a combination of mandatory and optional
document types to appear in a single access request.
-
Click Add.
-
(Optional) Modify or remove document types as needed.