Checking the status of access requests

Area owners and Site owners can check the status of access requests at the site level for areas associated with a specific site. Using the Access request report, you can ensure that the organization is security-compliant, audit-ready, and on-time.

1. From the Dashboard, click Reports > Access requests .
   Tip:

   Use filters to narrow results. For example, filter by Waiting for approvals in the Status column to find overdue requests.

   

2. In the Access requests report page, select whether to display times in local or UTC.
3. In the Sites column, select the site for which you want to review access requests.
4. In the Request date column, select a preset option or click Date range to specify a custom period.
   1. If you selected Date range, use the calendar picker.
      You can request a maximum period of 1 year.
   2. (Optional) Click the arrow icons to sort by ascending or descending date.
5. Use the remaining filters as needed:

   Area

   Filter by area name.

   Status

   Filter by request status.

   Requested by

   Filter the results by requester name or email address.

   Requested for

   Filter by access recipient:

   • All
   • An identity
   • A role

   Period of access

   Filter using a date range.

6. (Optional) Click the Area name hyperlink to view area details.
7. (Optional) To revoke an access request, click an Area name > Access and click next to a user.
8. (Optional) Click the access request to view its details.
9. (Optional) If you’re an approver, approve or deny the pending access request while viewing it.
10. Click Download CSV and follow your browser prompts to save the file.
    By default, the file name includes the site name and date range. For example, AccessRequest_yoursitename_fromdate_to_todate.csv (AccessRequest_Genetec_Montreal_2024-09-14.csv).

    The contents of the CSV file can vary depending on the filters you've selected when you download the report.

11. Click to reset the filters.