2026-08-12Last updated
To manage visitor privacy and adhere to data retention policies, Site owners can
configure photo-taking and storage settings for the Genetec ClearID™ Self-Service
Kiosk.
Procedure
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From the Access management section on the sidebar, click .
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Select a site, then click Visitor management.
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Select a visit profile.
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Under General profile settings, expand Visitor check-in
photos.
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Select Take visitor photo during check-in to take photos of
visitors at the Self-Service Kiosk.
This option is selected by default.
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Select Store visitor photos in ClearID.
ClearID stores visitor photos for a minimum of 1 year and a maximum of 3 years. This
setting can be configured per site to comply with regional data laws.
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Click Save.
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(Optional)
View saved visitor photos.
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In the ClearID web portal, click .
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Filter the report as needed.
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View the saved photos in the Pictures column, or select a visit event to
view the visit details.