Configuring visitor check-in photo settings

To manage visitor privacy and adhere to data retention policies, Site owners can configure photo-taking and storage settings for the Genetec ClearID™ Self-Service Kiosk.

1. Access the ClearID portal.
2. From the Access management section on the sidebar, click Organization > Sites .
3. Select a site, then click Visitor management.
4. Select a visit profile.
5. Under General profile settings, expand Visitor check-in photos.
6. Select Take visitor photo during check-in if you want to take photos of visitors at the Self-Service Kiosk.
   This option is selected by default.
7. (Optional) Select Store visitor photos in ClearID.
   Note:

   ClearID stores visitor photos for a minimum of 1 year and a maximum of 3 years. This setting can be configured per site to comply with regional data laws. For more information, see Modifying visitor management settings for sites.
8. Click Save.
9. (Optional) View saved visitor photos.
   1. In the ClearID web portal, click Reports > Visitors .
   2. Filter the report as needed.
   3. View the saved photos in the Pictures column, or select a visit event to view the visit details.