Configuring access control settings (visit profiles)

2026-08-12Last updated

To set the parameters for visitor access to sites, Site owners can configure access control settings for visit profiles in Genetec ClearID™.

Before you begin

Configure a visit profile for your site.

Procedure

  1. From the Access management section on the sidebar, click Organization > Sites .
  2. Select a site, then click Visitor management.
  3. Select a visit profile.
  4. Under General profile settings, expand Access control.
  5. Select Automatically create QR code credentials for visitors in Synergis™ to provide visitors with QR code credentials.
    • The QR code is contained in the visitor confirmation email.
    • Visitors can use the QR code to access specific parking entrances, turnstiles, or gated facilities.
    • The QR code can also be used during check-in with security, at reception, or at a Genetec ClearID™ Self-Service Kiosk.
  6. Select Enforce visitor escort rule to require visitors be accompanied by an escort to gain access to secure or sensitive areas.
    To enforce visitor escort rules, they must also be enabled in Synergis™ for the relevant areas. For the escort function to work properly, the Cardholder groups can escort visitors option must also be enabled in the General settings of the Access control task in Config Tool.
  7. Click Save.