Configuring visitor compliance document settings

2026-01-28Last updated

For sites with special requirements, Account administrators and Site owners can upload documents like non-disclosure agreements and waivers for visitors to sign when checking in using the Self-Service Kiosk.

Before you begin

Configure a visit profile for your site.

Procedure

  1. In the Genetec ClearID™ web portal, click Organization > Site > Visitor management .
  2. Select a visit profile from the list.
  3. Under General profile settings, expand Visitor compliance documents.
  4. Click Add document.
    You can display up to five documents on the kiosk during check-in. Documents must be in PDF format.
    1. Enter a name for the document.
    2. Upload or drag and drop a file.
  5. Configure your document sharing preferences:
    1. Show document on the kiosk: Displays the document during check-in.
      When cleared, the document remains in draft mode.
    2. Email acknowledged document to host and visitor: Attaches the document to the host's and visitor’s confirmation emails.
    3. Add a list of recipients who should receive a copy of the document once visitors acknowledge it.
      Note:
      You can click to copy the complete list of recipients, for example, to add the same recipients to other compliance documents.
  6. Click Add document.
  7. Manage uploaded documents:
    1. Click to modify an existing document.
    2. Click to download a local copy of the document.
    3. Click to remove a document.
  8. Click Save.
Visitors have to confirm they have read any uploaded documents and sign them during check-in at the Self-Service Kiosk.
Checking in at the Self-Service Kiosk with compliance documents.