Configuring visitor compliance document settings
2026-09-29Last updated
To require guests to sign non-disclosure agreements or legal waivers during check-in, Account administrators or Site owners can configure visitor compliance document settings in Genetec ClearID™.
Before you begin
Procedure
- Access the ClearID portal.
- From the Access management section on the sidebar, click Organization > Sites .
- Select a site, then click Visitor management.
- Select a visit profile.
- Under General profile settings, expand Visitor compliance documents.
-
Click Add document.
You can display up to five documents on the kiosk during check-in. Documents must be in PDF format.
- Enter a name for the document.
- Upload or drag and drop a file.
-
Configure your document sharing preferences:
- Show document on the kiosk
- Displays the document during check-in.
When cleared, the document remains in draft mode.
- Send this document to visitors for previewing before check-in
- Sends visitors a preview-only copy of the document before the visit.
- Send a signed copy of this document to the host
- Attaches the document to the host's confirmation email.
-
(Optional) Add a list of recipients who should receive a copy of the document once
visitors acknowledge it.
Click
to copy the complete list of
recipients, for example, to add the same recipients to other compliance documents. - Click Add document.
-
Click Save.
Visitors have to confirm they have read any uploaded documents and sign them during check-in at the Self-Service Kiosk.
-
(Optional) Select Send all documents to visitors for pre-signing before
check-in.
When selected, compliance documents that have been pre-signed are skipped on the Self-Service Kiosk during check-in.
-
Manage uploaded documents:
-
Click
to
modify an existing document.
-
Click
to
download a local copy of the document.
-
Click
to
remove a document.
-
Click