Checking the status of access requests

As Area owners and Site owners you can check the status of access requests at the site level for areas associated with a specific site. Using the Access request report, you can ensure that the organization is security-compliant, audit ready, and that the requests are processed in a timely fashion.

1. From the Dashboard, click Reports > Access requests .
   Tip: You can filter the results to suit different requirements. For example, to look for overdue requests, you can filter for Waiting for approvals in the Status column.

   

2. In the Access requests report page, select the required display time format. Choose one of the following:

   Display time in local

   Show report times using the system time from the computer of the logged-in user.

   Display time in UTC

   Show report times using Coordinated Universal Time (UTC).

   Display time in site time zone

   Show report times using the time zone of the site.

3. From the sites list, select the site for which you want to review access requests.
4. In the Request date column, select one of the options, or click Date range and specify a date and time range to display a list of access reviews.
   1. If you selected Date range, use the calendar picker to select the date range that you require.
      Note: The time period for request date is limited to a maximum of 1 year.
   2. (Optional) To sort the report results by Request date in ascending () or descending () order, click .
5. In the Area column, click to filter the results by area name.
   1. Search for an area or select one or more check boxes to filter the results by the areas that you require.
   2. Click the Area name hyperlink to display and verify the area details.
      Tip: To revoke an access request, click the Area name hyperlink in the report, then click Access and click next to a user.
6. In the Status column, click to filter the results by status.
   1. Select one or more check boxes to filter the results by the statuses that you require (Submitted, Waiting for approvals, Denied, Approved, Canceled, or Completed).
   2. (Optional) Click the Status hyperlink to display the access request.
      Note: If you’re an approver, you can Approve or Deny the pending access request while viewing the request.
7. In the Requested by column, click to filter the results by access requester.
   1. Enter a user name or email address in the search field.
   2. (Optional) Click the Requested by hyperlink to display summary details about the requester.
8. In the Requested for column, click to filter the results by access recipient.
   1. Select one of the following:

      All

      Displays all identity and role access requests.

      An identity

      Select An identity, then enter an identity in the search field when you want to filter access requests for a specific identity.

      A role

      Select A role, then enter a role in the search field when you want to filter access requests for a specific role.

   2. (Optional) Click the Requested for hyperlink to display summary details about the recipient.
9. In the Period of access column, click to filter the results using a date range.
10. Click Download CSV, to download a copy of the access requests report in CSV format. The report can then be used for auditing purposes, to keep a physical copy, to attach to an audit request, to review offline, or to manipulate or consolidate data in a spreadsheet for other audiences.
    1. Follow your browser prompts to complete downloading the exported file.
       The file is exported as a .CSV file to the default download location for your browser. By default the exported file is created using the name of your site. For example, AccessRequest_yoursitename_fromdate_to_todate.csv (AccessRequest_Genetec_Montreal_2024-09-14.csv).

       Note: The columns and entries in the CSV file can vary depending on the filters you've selected when you download the report.
11. (Optional) Click to reset filter selections.