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Rejecting area access requests
To reject area access requests, an Area owner, Area approver, or a Supervisor must review the pending approvals. They can then decide which requests to deny.

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- About areas
  In Genetec ClearID™, an area is a logical entity that defines the relationship between Synergis™ doors and area owners. Areas are managed by the area owner.
- Creating areas
  In Genetec ClearID™, an area is a logical entity that defines the relationship between Synergis™ doors and area owners. Areas are managed by the area owner.
- Adding area managers
  Area managers are composed of two distinct roles: area owners and area approvers. Before you can define policies for an area, assign area approvers, or approve or deny access requests for an area, you must add your area managers.
- Adding schedules to an area
  Before you can grant people access to an area, you must add schedules to your areas.
- Granting access to an area
  To grant people access to an area, you must add identities or roles to an area and schedule access on a person-by-person or role-by-role basis.
- Reviewing area access
  To perform an audit or check who has access to an area, periodic reviews must be performed by an area owner, area approver, or site owner.
- Approving area access requests
  To approve area access requests, an Area owner, Area approver, or a Supervisor must review the pending approvals. They can then decide which requests to approve.
- Rejecting area access requests
  To reject area access requests, an Area owner, Area approver, or a Supervisor must review the pending approvals. They can then decide which requests to deny.
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Glossary

Rejecting area access requests

2024-11-11

To reject area access requests, an Area owner, Area approver, or a Supervisor must review the pending approvals. They can then decide which requests to deny.

Before you begin

Ensure that some area access requests have already been submitted.
Review area access to identify access that is no longer required.

What you should know

Only area owners, area approvers, or supervisors can reject area access requests.

Procedure

Click Dashboard > My tasks .
From the Status list, filter the tasks that are displayed:

Status

Select a status from the following:

All

Displays all pending or completed tasks.

Pending

Displays tasks waiting for approval.

Completed

Displays completed tasks and their status. For example, approved, completed, denied, or canceled.
Click an access request to display additional details about the request.
Review the request details.
(Optional) In the History field, enter a comment about any changes you make to the access request.
Click Deny.
(Optional) In the Reason for denial field, enter the reason why the access request was denied.
Click Confirm

The area access requests are now rejected. Employees or visitors are no longer able to access the area.