2026-01-29Last updated
For extra security, Site owners and Area owners can require that
employees upload documents when requesting access to an area. These may include copies of
driver’s licenses, certifications, and so on.
What you should know
- Site owners manage document requirements at the site level.
- Site and area owners can configure up to 20 document types per area.
- By default, areas inherit supporting document settings from the site.
Procedure
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In the Genetec ClearID™ web portal, click .
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If you are a Site owner, go to the Supporting document settings from
site section and select whether the area inherits site-level
requirements.
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If you are an Area owner, go to the Define supporting documents for
area section and click Add area document.
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Enter a name for the document type.
-
Select Show this field in access requests to display the
document field in access requests.
When the checkbox is cleared, the document type remains available in draft
mode.
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Choose whether the document is required or optional.
Note: You can configure a combination of required and optional
document types to appear in a single access request.
-
Click Add.
-
(Optional) Click
to modify the configuration of a supporting document.
-
(Optional) Click
to remove a configured supporting document.