Approving or rejecting area access requests

To manage area access requests, an Area owner, Area manager, a Role manager, or a Supervisor must review the pending approvals. They can then decide which requests to approve.

1. Click Dashboard > My tasks .

   

2. From the Status list, filter the tasks to display:

   All

   Displays all pending or completed tasks.

   Pending

   Displays tasks waiting for approval.

   Completed

   Displays completed tasks and their status. For example, approved, completed, denied, or canceled.

3. Click an access request to view its details.

   

4. Review the request details and make any changes that you require.
   For example, you can amend the dates due to an office closure, or apply the schedule to a more appropriate access schedule.
5. (Optional) In the History field, describe any changes you make to the access request.

1. Click Approve.
2. (Optional) In the Reason for approval field, enter why the request was approved.
3. Click Confirm.
   The request is now approved. Employees or visitors can access the area according to the specified schedule.

1. Click Deny.
2. (Optional) In the Reason for denial field, enter why the request was denied.
   If documents are invalid, you can note this here. The requester must then resubmit the request with valid documents.
3. Click Confirm.
   The request is now rejected. Employees or visitors will no longer have access to the area.