Reviewing area access requests

2026-05-05Last updated

To manage area access requests, an Area owner, Area manager, a Role manager, or a Supervisor must review the pending approvals. They can then decide which requests to approve or deny.

Procedure

  1. Click My workspace > Tasks .
    A pending role access request on the Tasks page of the ClearID portal.
  2. From the Status list, filter the tasks to display:
    All
    Displays all pending or completed tasks.
    Pending
    Displays tasks waiting for approval.
    Completed
    Displays completed tasks and their status. For example, approved, completed, denied, or canceled.
  3. Click an access request to view its details.
    The details of an access request pending review in the ClearID portal.
  4. Review the request details and make any changes that you require.
    For example, you can amend the dates due to an office closure, or apply the schedule to a more appropriate access schedule.
  5. (Optional) In the History field, describe any changes you make to the access request.
  6. Do one of the following:
    • Click Approve.
    • Click Deny.
  7. (Optional) In the Reason field, enter why the request was approved or denied.
  8. Click Confirm.
    • When approved, employees or visitors can access the area according to the specified schedule.
    • When denied, employees or visitors will no longer have access to the area.