Approving identities imported using a CSV file

2026-05-04Last updated

To approve identities imported into Genetec ClearID™ using a CSV file, a Supervisor or identity approver must review the pending requests and then decide which ones to approve.

Procedure

  1. Click My workspace > Tasks .
  2. In the Tasks list, click an identity request to view details.
    Multiple identities request in ClearID showing multiple identities request details including approve or deny icons and Cancel request or Save buttons.
    The identity request options differ for requesters, Supervisors, and approvers.
  3. Review the identity request details.
    1. If all the identities in the request are correct, click Approve all then click Save.
    2. If all the identities in the request are not correct, click Deny all then click Save.
  4. Click View identity request details () to modify an identity.
    1. Click Edit and make changes.
    2. Click Save.
  5. If the request is not valid or contains incorrect information, click Deny ().
    1. Enter the reason for denial and click Confirm.
  6. If the request is valid and correct, click Approve ().
    1. Click Save.
    2. Enter a reason for approval and click Confirm.
The identity request is now approved. The identity is created and, if applicable, inherits the role access to associated areas during the periods specified in their identity request.

Additional communications might also be provided by your organization regarding where and how to retrieve a badge access card.

Example