Configuring the Self-Service Kiosk iPad
2026-01-28Last updated
Before visitors can use the self-service kiosk to check in or check out, you must add the Genetec ClearID™ Self-Service Kiosk iPad device to Genetec ClearID™. Then you can register and activate the device in the ClearID Self-Service Kiosk mobile app.
Before you begin
- Ensure Wi-Fi is enabled on the kiosk device.
- Your device must be running iOS 16.6 or later.
What you should know
- Only an administrator or a Site owner can generate a device activation code in ClearID.
- You can only activate and associate a ClearID Self-Service Kiosk with one site at a time.
- The ClearID Self-Service Kiosk iPad must be on the same Wi-Fi network as the label printer.
Procedure
- In ClearID, click Organization and select your site.
-
On the Site page,
click Devices.
- Download the ClearID Self Service Kiosk app on the iOS devices that you want to register,
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Activate your kiosk in ClearID:
- In the ClearID Self-Service Kiosk mobile app, enter your device activation code and tap Activate.
Example
Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.