Configuring the Self-Service Kiosk iPad

Before visitors can use the self-service kiosk to check in or check out, you must add the Genetec ClearID™ Self-Service Kiosk iPad device to Genetec ClearID™. Then you can register and activate the device in the ClearID Self-Service Kiosk mobile app.

1. In ClearID, click Organization and select your site.
2. On the Site page, click Devices.

   

   1. Click Add devices to configure your ClearID Self-Service Kiosk in ClearID.
   2. In the Add devices dialog, enter a name for the device.
      Tip:

      Consider including the associated site or area in the name to help you easily identify your device in the future.
   3. Enter the number of devices that you want to add, and click Add.
      Note:

      You can configure up to 50 devices with a single activation code.
3. Download the ClearID Self Service Kiosk app on the iOS devices that you want to register,
4. Activate your kiosk in ClearID:
   1. Select your iPhone from the devices list.
   2. In the Status field, click Generate activation code.

      

   3. Make a note of the activation code for later use.
   4. (Optional) Copy to clipboard.
      Tip:

      Use Copy to clipboard when the person who registers the ClearID mobile operator check-in device in the ClearID portal is different to the person who activates the device. Once the code is in the clipboard, it can be emailed to the person who activates the device.
   5. Click OK.
5. In the ClearID Self-Service Kiosk mobile app, enter your device activation code and tap Activate.

   

Your self-service kiosk is now activated in ClearID and ready for use.