Before visitors can use the self-service kiosk to check in or check out, you must add
the Genetec ClearID™ Self-Service Kiosk iPad device to Genetec ClearID™. Then you can register
and activate the device in the ClearID Self-Service Kiosk mobile app.
Before you begin
Wi-Fi must be enabled on the self-service kiosk device before activating the
device.
What you should know
Only a site administrator can generate a device
activation code in ClearID.
You can only activate and associate a ClearID Self-Service Kiosk with one site at a
time.
The ClearID Self-Service Kiosk iPad must be on the same Wi-Fi network as the label
printer.
Procedure
In ClearID,
click
Organization and
select your site.
On the site page,
click Devices.
Click
Add device to define your ClearID
Self-Service Kiosk
in
ClearID.
In the Add
device dialog, enter a name
and click
Add.
Tip: Consider including the associated site or area in the name to help
you easily identify your kiosk in the future.
Activate your kiosk in ClearID:
In the devices list, find your
kiosk and then in
the
Status field,
click Generate activation code.
Make a note of the activation code for later use.
(Optional) Copy to clipboard.
Tip: Use Copy to clipboard when the person who
registers the ClearID Self-Service Kiosk device in the ClearID portal is different
to the person who activates the self-service kiosk. Once the code is in the
clipboard, it can be emailed to the person who activates the kiosk.
Click OK.
In the ClearID Self-Service Kiosk mobile app,
enter
your device activation code and tap
Register.
Your self-service kiosk is now activated in ClearID and ready for use.
Example
Watch this video to learn more. Click the
Captions icon (CC) to turn on video
captions in one of the available languages.