Activating badge reprinting

2025-02-18Last updated

As a Site owner, you can activate badge reprinting so that visitors can reprint lost or damaged temporary badges from the ClearID Self-Service Kiosk.

Before you begin

Configure the Self-Service Kiosk iPad.

What you should know

You must be a Site owner to activate badge reprinting with the ClearID Self-Service Kiosk.
Best Practice: Visitor QR codes configured as credentials should only give access to non-secure areas.

Procedure

  1. In the Genetec ClearID™ web portal, click Organization > Site > Visitor management > Kiosks .
  2. In the Kiosk options section, turn on the Re-print badge option.
    The Kiosk options section of the Kiosks page with the Reprint badge option turned on.
  3. Click Save.
Visitors can now reprint their temporary badges by accessing their visit information on a Self-Service Kiosk.
The Confirmation page in the Genetec ClearID Self-Service Kiosk showing the reprint badge option.