Customizing the Self-Service Kiosk configuration

2024-07-24Last updated

Configure your site images and kiosk options to customize the choices that are displayed to visitors using your Genetec ClearID™ Self-Service Kiosk during the check-in or check-out process. Customization can include company logos, kiosk themes, and customer-specific welcome and assistance messages.

Before you begin

Configuring the Self-Service Kiosk iPad
Tip: Ensure that your welcome screen images meet the requirements described in the tooltip on the Visitor management > Kiosks page of the Genetec ClearID™ web portal.

What you should know

Only a site owner or account administrator can customize the kiosk configuration options.
  • Customized kiosk options changes are synchronized with your kiosk every 60 seconds.
Best Practice: For optimum results, use transparent .PNG images when customizing your welcome screen image.

Procedure

  1. In the ClearID web portal,click Organization and select your site.
  2. Click Visitor management > Kiosks .
    A site page in ClearID showing the visitor management tab kiosk customization options.
  3. In the Kiosk tab, customize your kiosk configuration options as required:
    1. (Optional) In the Kiosk theme section, choose a theme to customize the look of the kiosk.
      For example, select the White theme and choose an Accent color that aligns with your corporate branding.
    2. (Optional) In the Kiosk welcome screen section, upload an image to use as the welcome screen logo.
      For example, a company name or logo that aligns with your corporate branding.
      For more detailed information and to see examples of these kiosk customizations, see Enabling visitor management for sites.
  4. Click Save.

Example

Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.